Troubleshooting
Copy the complete error text first. Then verify the selected workspace, model, and referenced paths. No recovery step below requires deleting local sessions.
| Error or symptom | Likely cause | Recovery |
|---|---|---|
The selected workspace is unavailable |
Missing or unmounted path | Re-select a real folder and check permissions. |
Default access only permits files inside the workspace |
Target is outside the workspace | Move it into the workspace or use one-time elevation. |
officecli ENOENT |
Missing or wrong-architecture engine | Reinstall OfficeCLI and verify the executable. |
presentation_apply rejects /slides/1 |
Invalid OfficeCLI path | Use /slide[1]; add needs type or from. |
Research confirmation is missing or expired |
Expired plan token | Prepare and confirm a fresh plan, then pass its token. |
Google access_denied |
OAuth app is in testing | Add the account as a test user or complete verification. |
Secure credential storage is unavailable |
OS credential service unavailable | Repair the keychain/credential manager; do not hard-code keys. |
| macOS signature validation failure | Unsigned or unnotarized build | Install the GitHub Release DMG manually. |
| Stale spreadsheet formula preview | Formula cache not recalculated | Recalculate and save in Excel/WPS, then verify again. |
| MCP timeout | URL, process, OAuth, or network issue | Test the connection and inspect the service logs. |
When reporting an issue include version, OS/architecture, workspace type, redacted tool arguments, full error, and reproduction steps. Never attach API keys or OAuth tokens.